Julbo Lifetime Warranty
We have spent over 120 years building quality, performance products and stand behind them 100%. Julbo warranties all sunglasses and goggles against manufacturing for the lifetime of the product. Julbo maintains the sole right to determine what is a manufacturing default or failure.
Scope of Warranty: The warranty will be honored for the lifetime of the product for the original owner. The warranty applies to all types of manufacturing defects in materials and workmanship. This does not cover sunglasses or goggles that are stolen, lost, dropped, crushed, scratched, run over, chewed by human, pet or wild animal or other damage that is caused by the consumer. This warranty extends only to residents of the United States.
Repair Policy: Julbo will make every effort to make repairs as per customers’ request. Requested repairs that are not covered under the Julbo Lifetime Warranty Policy will be performed at the cost of the parts replaced. Please note: Replacement parts for our current and most popular models are also available for purchase at www.julbousa.com/parts/.
Returns and repairs may take up to three weeks depending on work load and staff availability.
Please send the following with your Warranty/Repair:
- a printed copy of the Warranty Form filled out (any missing or incomplete information may delay the processing of your repair)
- your sunglasses or goggles in their entirety and in clean condition. Sunglasses and goggles returned in any other condition will be sent back to you without inspection.
Ship to:
Julbo Returns
296 Avenue D; Ste 10
Williston, VT 05495
For more information please e-mail warranty@julbousa.com or call 800-651-0833.
