Common Questions

Are Julbo glasses available with a prescription?

Many Julbo frames can be fitted with a wide range of prescription lenses. For more details, contact Opticus at 1-800-870-5557 or visit their site at www.opticus.com. Opticus has been doing prescriptions for us for many years. We do not do prescriptions here at Julbo.

On the "Lenses" link from the website’s homepage, under "Julbo Lens Technologies," there appears to be a little car in a crossed out circle. Does this mean it is not appropriate for driving?

Anything with a Category 4 lens is generally regarded as too dark for normal driving.   

Does Julbo ship outside the US and what does it cost? 

At this time we do not ship outside the US. Please check with some of our online retailers. Many of them do ship outside the US.

Can I send back the glasses if I don’t like them or they don’t fit?

Customer satisfaction is our goal. If you are unsatisfied with your product, you may return it within 30 days for a full refund or an exchange (shipping charges are nonrefundable). Send them back to the address on the pack slip with a copy of the pack slip and a note stating if you would like an exchange or a refund. 

Attn: Returns
Julbo, Inc.
25 Omega Drive
Suite 150
Williston, VT 05495

How do I send back my glasses for repair?

Send them back to the address below with a note stating exactly what you would like done. Please include your return address, telephone number and email address.

Attn: Returns
Julbo, Inc.
25 Omega Drive
Suite 150
Williston, VT 05495

Do you sell frames only—without the lenses—for customers who require prescription glasses?

At this time we do not.

How do I remove and reattach the Race strap?

Follow the instructions on this page.